Aegis Health Privacy Statement
Aegis Health is committed to protecting your personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth), and the Privacy and Responsible Information Sharing Act 2024 (WA), effective from 1 July 2026.
We comply with all relevant privacy laws governing the collection, use, disclosure and safeguarding of your personal information, including patient health information. This Privacy Statement explains how Aegis Health facilities (both inpatient and outpatient services) handle your information, and how you can access more details about our privacy practices.
For more information or to request a copy of our full Privacy Policy, please enquire with a staff member, visit our website at www.aegishealth.com.au, contact the Aegis Health facility and ask to speak with our Privacy Officer, or send a written request to our Privacy Officer.
How we Collect and Use Information
For patients, Aegis Health collects your personal information for the primary purpose of delivering safe and effective health care and related services. This may include communication with health professionals, assessment for health services, response to emergency situations, maintenance of accurate medical records and for other lawful purposes as required or permitted by law.
Aegis Health may also collect personal information for other individuals to manage your interactions with us and to provide services or related purposes. Where appropriate, we may need to share information to coordinate care, or engage trusted third-party services, always with the strict safeguards to protect your privacy and confidentiality.
Where possible, Aegis Health will collect personal information directly from you, but in some cases, we may need to collect information from third parties (such as referring health professionals or authorised representatives). We only use or disclose your information for the purposes for which it was collected, with your consent, for the provision of health care, or as required or permitted by law.
Your Rights and Our Responsibilities
Under the Privacy and Responsible Information Sharing Act 2024 (WA), you have enhanced rights regarding your personal information, including the right to be informed about how your information is managed and shared. We are committed to transparency and responsible information sharing, and we will only share your information where legally authorised, with your consent, or where necessary to provide you with care.
We have robust processes in place to respond to data breaches, and you have clear avenues to raise privacy concerns or complaints. If you believe your privacy has been breached, please contact our Privacy Officer so we can investigate and address your concerns promptly.
For further information, please refer to our full Privacy Policy or contact our Privacy Officer.